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 Topic  |
Advanced Gamer
USA
4947 Posts |
 Posted - Apr 27 2007 : 07:55:25 AM
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Posted this in another post to help out and was told to post it in here for everyone to see easier being a first post. Hope this helps out some people.
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\ /One red light flashes on the Ring of Light: Hardware failure. Restart the console. Contact Xbox Customer Service if the problem is not resolved. If the agent cannot help you resolve this issue, you will have to return the console to Microsoft for repair.
One red light flashes on the Ring of Light and you receive an error message: Hardware failure. Restart the console. Contact Xbox
Customer Service if the problem is not resolved. If the agent cannot help you resolve this issue, you will have to return the console to Microsoft for repair.
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\ /Two red lights flash on the Ring of Light: This behavior occurs when the console is too hot. Power down for a while. Check sufficient ventilation. Verify the cooling fan is working. If the two lights continue to flash red
after you tried the solutions, contact Xbox Customer Service. If the agent cannot help you resolve this issue, you will have to return the console to Microsoft for repair.
/ \
\ /Three red lights flash on the Ring of Light: Hardware failure. Restart the console. Contact Xbox Customer Service if the problem is not resolved. If the agent cannot help you resolve this issue, you will have to return the console to Microsoft for repair.
The specific type of hardware failure can be determined by a "hidden" error code
* Turn the xbox 360 on, and wait till the 3 red lights are flashing.
* Press and hold the sync up button (the small white one), while holding that button press the eject button.
* The LEDs will now blink the first number in the code (as described below).
* Release the eject button and press it again.
* The LEDs will now blink the second number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the third number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the forth number of the code.
* Release the eject button and press it again.
* The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.
Here is how you interpret the LEDs to get the code number:
* All four lights flashing - 0
* One light flashing - 1
* Two Lights flashing - 2
* Three lights flashing - 3
0001 power supply problem
0002 power supply problem
0010 over heating
0011 over heating
0012 over heating
0013 over heating
0020 (Not yet known, possibly overheating)
0022 GPU Error / GPU Overheating
1102 unknown error - littereally means the console does not know what is wrong.
0110 (Not yet known)
1022 (Not yet known)
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\ /Four lights flash red on the Ring of Light: The A/V cable is not correctly connected to the Xbox 360 console. The cable is not being detected by the console. Verify proper installation of the A/V Cable. This error will not occur if the cable is improperly plugged into a TV or VCR. Try another cable. If the four red lights continue to flash after you follow these troubleshooting steps, the Xbox 360 console may have to be repaired.
Contact Xbox Customer Service.
Four lights flashing on wired controller: A wire in the USB cable is broke or something inside the controller is bad. It does have power, but one of the data wires are bad, or the ground is shorting to a data wire. It can be a combination of any of those, but power is present. REPAIR? YES!
You can take any USB cable and splice it into the Xbox360 controller, or replace the cable by cutting the original cable 4 to 5 inches from the controller, and splice in a USB cable. There are only four wires to connect, and they are color coordinated.
Lights on Wireless controller look like they're spinning around: This means the battery needs recharged/replaced. When the controller does shut off Xbox360 halts game process and informs you to reconnect the controller.
You can plug the charger in while playing if you have the play-n-charge kit. If using "AA" batteries they need replaced, and always have a wired controller handy incase you do not have any on hand!
Four lights flashing on wireless controller: It has not communicated with the Xbox360, or Xbox360 did not acknowledge the controller. Replace or charge the batteries. Setup the controller again. The controller is bad, or the wireless system in Xbox360 is bad. |
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Edited by - on Aug 15 2008 1:15:05 PM |
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andyg8180
 27,755
Zone: Recreation
Total games played:
Current Streak: 0
Longest Streak: 54
Moderator
USA
4361 Posts |
Posted - Apr 27 2007 : 10:18:59 AM
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Error Number & Possible Solutions:
45 - Unknown (possibly dashboard update related)
57 - White Checkered Block patterns going horizontally across the screen - Overheating
64 - DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc.
65 - DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot.
66: DVD Drive Error: DVD model, or version does not match that of the version expected by the dashboard. OR the firmware version on the drive is older then the firmware version expected by the dashboard. Make sure the DVD drive is of the same version originally included with the console and that it is using either the original firmware included with the console or newer.
67 - Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
68 - Voltage Error... This error means that the Xbox 360 has insufficent power to function properly. This can be caused by an error in the hard drive or the fans that make them suck up too much power, it can also be caused if you have unnecessary accessories attached to the console like an external fan unit. Attempt to remove unnecessary accessories first, and then necessary components such as the hard drive and USB devices. If you have any case mods you may want to investigate those as well.
69 - Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it.
71 - Possibly a dashboard update error, Check below in the "Console Reset Codes" for instructions. If that does not work there is no other solution and the console must be sent back to MS for repair.
72 - Unknown
73 - General Hardware Error: Ethernet port... this error is caused by a problem with the Ethernet port.
74 - There is high chance it's a scaler chip problem (the "ANA" or "HANA" chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. In some cases it is a problem with the GPU and may be repairable by doing the x-clamp replacement (see error 0102)
76 - This error deals with the Ethernet port's controller chip, a dead chip may not cause the error but removing the Ethernet controller chip does, it may also be caused by other Ethernet related problems.
79 - Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it. If you suspect a HDD problem, in all cases, remove the HDD and boot the Xbox 360. If it works or runs fine without it, the HDD is defective. Removing the HDD also puts less stress on the power supply and may only temporarily remedy the problem. The power supplies and CPU overheating are are the cause of 75% of the problems listed above for the release day XBox 360s. If you suspect a power supply, and you have or know of a console that is not giving errors or other problems like described above; swap power supplies. If the other console fails with your power supply and yours now works - Defective Power Supply. Make sure the power supply is not on carpeting, or anything that would block or obstruct the venting of the power supply. |
 
360Voice | Facebizzle | Myspace it up | Halo3 Service Record| Blood Code| True Achievements |
Edited by - on Aug 15 2008 1:16:29 PM |
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Advanced Gamer
USA
4947 Posts |
Posted - Apr 27 2007 : 10:53:44 AM
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| Sweet! That would be awesome. My first sticky post ever. 8) |
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360voice Staff
USA
1653 Posts |
Posted - Apr 27 2007 : 1:52:54 PM
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| You should probably give credit to the original source, or even yet just link people to the original. I am not sure about a sticky though, our forum really isn't the best place for this type of information. |
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Advanced Gamer
USA
4947 Posts |
Posted - Apr 27 2007 : 2:55:46 PM
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I actually have no idea where I got this from originally. I ran across it about a month ago and copied it in case my 360 got the red circle of death again. If I knew, I would credit where it came from but I can't. 8(
Sticky or no sticky, it's here if someone needs help and wants to figure out what is really wrong with their Xbox 360. |
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Da Bajan King
94,951
Zone: Underground
Total games played:
Current Streak: 0
Longest Streak: 420
Advanced Gamer
USA
1346 Posts |
Posted - Apr 27 2007 : 3:15:39 PM
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| thanks for that now i know that whoever went in my room adn knocked mycables loose that why i got the full red circle of death. |
Add me to your watch list or else : ) |
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Average Gamer
USA
382 Posts |
Posted - Jun 21 2007 : 04:47:32 AM
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| What would cause the disc drive to not want to open. I sent my first system off to get it fixed. Got it back and now when the disc tray comes out when it decides to it either wont read the disc put in it sounds like its scratching the disc when it spins up. I bought another system but I would like to eventually get my first one fixed. |
    
Games Rented from 360V: Hannah Montana, Cloudy with a Chance of Meatballs, WtWTA, Cars Maternational, Night at the Museum 2, UP, My Horse and Me 2
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Advanced Gamer
USA
4947 Posts |
Posted - Jun 21 2007 : 05:23:43 AM
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Sounds like a bad disc drive to me.
They might not have mounted it properly and on the way back to your house with all the banging around, messed it up.
Now I'm not blaming the postal service in any means but we all know it happens. 8) |
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CoolBleeze
49,023
Zone: Recreation
Total games played:
Current Streak: 0
Longest Streak: 34
Advanced Gamer
USA
3498 Posts |
Posted - Jun 25 2007 : 5:29:10 PM
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| Yep, I got the 3 red lights, and my system turned out to have hardware failure. BULLSEYE! |
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Diomed Lawls
65,815
Zone: Recreation
Total games played:
Current Streak: 0
Longest Streak: 249
Junior Gamer
USA
82 Posts |
Posted - Sep 17 2007 : 03:46:05 AM
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| I was on a forum the other day and they had a thread that was something like "keep your xbox from failing" and it was full of things you can do to keep the red light monster away. Does anyone know where that was? Sending this console in was a lengthy and sad process :( |
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CHANDz
9,580
Zone: Underground
Total games played:
Current Streak: 0
Longest Streak: 22
Average Gamer
United Kingdom
287 Posts |
Posted - Sep 17 2007 : 04:13:37 AM
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Simple keep it in a well ventilated space and make sure no other stuff like Dvd Players etc by it causein more heat if you have it in a unit kinda thing cause it will just surround it with more heat and make matters worse lol
And hope for the best i'v had mine since March o6 first had it kept it on the carpet lol (Staic = Bad so should'nt do it)... Then on a glass shlef Next to my Wii and above my Dvd player and V+ Box and froze a couple of times... But still goin strong and full of Dust around it lol most of time anyway... And always get's so hot it's a wonder it anit melted the plastic
Only problem i had was with the drive which i broke myself and usin my bros in thier now so simple chnagein the old PCB Baord off the broken one on to a workin one lol
But the simple fact is MS sucked and at to rush bringin em out early... If they would of waited and tested a bit more maybe would'nt of been no problems or a alot less... And not the dreaed X-Clamp RROD which only take's a bit of paste and maye a better kinda lol (cheap bastard's) so it dont heat up and move the chip away fom the heatsink? or wateva from the board to over heat
Oh and i never used on them Nyco Cooler things but heard so many horror stories bout them i would'nt even bother |
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Edited by - CHANDz on Sep 17 2007 04:16:38 AM |
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CHANDz
9,580
Zone: Underground
Total games played:
Current Streak: 0
Longest Streak: 22
Average Gamer
United Kingdom
287 Posts |
Posted - Sep 17 2007 : 04:21:06 AM
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Make sure the power supply is not on carpeting, or anything that would block or obstruct the venting of the power supply.
I member when it first come out and that was one of the main problems and people puttin on Boxes and stuff in America firxt week or so lol
Did they change the way they made em in the UK cause i cant see no ''Venting'' in mine lol... And mines been on carpet since day one and like i said froze a couple of time's nothin major and anit read nothin about that problme like when they first come out |
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Edited by - CHANDz on Sep 17 2007 04:24:15 AM |
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CoolBleeze
49,023
Zone: Recreation
Total games played:
Current Streak: 0
Longest Streak: 34
Advanced Gamer
USA
3498 Posts |
Posted - Oct 30 2007 : 8:04:41 PM
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quote:
Originally posted by Fatty Chubs
I am not sure about a sticky though, our forum really isn't the best place for this type of information.
I really don't know why I'm posting in this thread, but I just noticed FC say this...how is it not a good place for this? This is really helpful information, it'd be a shame if we didn't have it here. Obviously you got over it, but I was just curious. K, I'm done. |
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a1a1a1
0
Zone: None
Total games played:
Current Streak: 0
Longest Streak: 0
Starting Gamer
0 Posts |
Posted - Nov 18 2007 : 5:42:06 PM
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/ \ (2 red on top)
\ / (2 Black on bottom)
Whats that?
Last night my friend was getting that. |
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Average Gamer
USA
178 Posts |
Posted - Jan 01 2008 : 10:06:07 AM
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| there is a temp fix for the red ring of death if ud like me to post it. |
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a1a1a1
0
Zone: None
Total games played:
Current Streak: 0
Longest Streak: 0
Starting Gamer
0 Posts |
Posted - Jan 01 2008 : 10:52:17 AM
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| Great information... thanks for sharing it... My original 360 is still away being fixed...although the one we bought to hold me over while she is fixed...rocks too! |
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Advanced Gamer
USA
4947 Posts |
Posted - Jan 01 2008 : 11:44:45 AM
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quote:
Originally posted by d1storted
there is a temp fix for the red ring of death if ud like me to post it.
Sure, the more info the better. |
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a1a1a1
0
Zone: None
Total games played:
Current Streak: 0
Longest Streak: 0
Starting Gamer
0 Posts |
Posted - Jan 01 2008 : 2:25:31 PM
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Thanks for the help i needed a list just in case
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EvaptionX
39,410
Zone: Underground
Total games played:
96
Current Streak: 0
Longest Streak: 73
Junior Gamer
USA
60 Posts |
Posted - Jan 15 2008 : 07:52:27 AM
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quote:
Originally posted by d1storted
there is a temp fix for the red ring of death if ud like me to post it.
That is actually bad for your console and will void your warranty if your talking about the towel trick. |
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Average Gamer
USA
470 Posts |
Posted - Jan 18 2008 : 08:36:20 AM
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| Too bad M$ couldn't provide this kind of write-up for the tech support people to work through. I swear they hire people who have no internal thought processes at all. I doubt they even listened to me a just read some script until the end and didn't hear that it was fixed and said "Oh, well". I have had one defective unit so far. I was getting freezes and such so I removed the Nyko air cooler from the back since this is driven by the power supply and immediately got the dreaded red ring of death on next boot. I haven't used it on my new one and it is running fine. Talking to M$ was a waste of time. |
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Hangernade
29,855
Zone: Underground
Total games played:
Current Streak: 0
Longest Streak: 134
New Gamer
USA
35 Posts |
Posted - Jan 20 2008 : 6:21:18 PM
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| I'm on my third 360. Microsoft is making good on repairs but you would think that by now they could fix the problem before it reaches store shelves. |
www.a5og.net |
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